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Fixdeskpro
@elitedeskfix
Remote IT Support Help Desk Specialist Windows Office 365 VPN
Pakistan
Engels, Urdu, Sindhi
Over mij
I am a reliable Remote IT Support and Help Desk Specialist with over 5 years of hands-on experience supporting individuals and businesses.
I help clients resolve Windows issues, software errors, Office 365 problems, VPN connectivity, and general desktop support through secure remote tools like TeamViewer and AnyDesk.
I have supported 150+ users in corporate environments and worked with international clients, focusing on clear communication and quick problem resolution. I understand how frustrating technical issues can be, so I explain solutions step by step in simple language.
Skills
Fixdeskpro
offline •
Gemiddelde reactietijd: 16 uur
Bekijk mijn diensten
Technische ondersteuning
I will provide remote IT support and fix PC issues
IT en ondersteuning
I will remove malware and optimize your PC
Werkervaring
IT Officer
Gansu Construction Heavy Industry Technology Pvt Ltd • Fulltime
Jun 2022 - Present • 3 yrs 11 mos
Delivered IT support & help desk services for 150+ users, resolving desktop, software, and network issues quickly. Managed CMS portals, landfill systems, GPS trackers, CCTV cameras, and attendance/complaint systems — ensuring reliability and security. Implemented Excel automation to streamline daily reporting & task management, saving staff hours each week. Provided remote & onsite troubleshooting, keeping systems running at 99% uptime. Trained employees on Office 365 & internal systems, reducing repeat issues and boosting productivity.
Admin Assistant
Agriculture Supply & Prices Department, Government of Sindh • Freelance
Jun 2021 - May 2022 • 11 mos
Supported daily operations using MS Office, data entry, and documentation systems. Digitized records and streamlined filing processes, reducing retrieval time by 40%. Coordinated schedules, reporting, and office support tasks, strengthening organizational efficiency.
