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elitedeskfix

Fixdeskpro

@elitedeskfix

IT Support Specialist Microsoft 365 Help Desk And Remote Support

Pakistan
Engels, Urdu, Sindhi
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am an IT Support Specialist and Microsoft 365 Administrator with 6+ years of experience providing remote and onsite technical support. I help businesses and individuals resolve Windows, Microsoft 365, Office 365, VPN, networking, email, software, and hardware issues. Currently, I manage IT operations supporting 150+ users across multiple locations. My expertise includes IT Help Desk, Remote Support, Network Administration, Microsoft 365 Management, Outlook Setup, Software Installation, Data Backup, and Technical Troubleshooting. Fast response and client satisfaction are my priorities.... Lees meer

Skills

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elitedeskfix
Fixdeskpro
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide remote IT support and fix PC issues
VanafUS$ 15 / projectMeer informatie
IT en ondersteuning
I will remove malware and optimize your PC
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

IT Officer

Gansu Construction Heavy Industry Technology Pvt Ltd • Fulltime

Jun 2022 - Present • 4 yrs

Delivered IT support & help desk services for 150+ users, resolving desktop, software, and network issues quickly. Managed CMS portals, landfill systems, GPS trackers, CCTV cameras, and attendance/complaint systems — ensuring reliability and security. Implemented Excel automation to streamline daily reporting & task management, saving staff hours each week. Provided remote & onsite troubleshooting, keeping systems running at 99% uptime. Trained employees on Office 365 & internal systems, reducing repeat issues and boosting productivity.

Admin Assistant

Agriculture Supply & Prices Department, Government of Sindh • Freelance

Jun 2021 - May 2022 • 11 mos

Supported daily operations using MS Office, data entry, and documentation systems. Digitized records and streamlined filing processes, reducing retrieval time by 40%. Coordinated schedules, reporting, and office support tasks, strengthening organizational efficiency.