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ellysegabrielle

Gabrielle

@ellysegabrielle
5,0(6)

VIrtual Assistant GoHighLevel Specialist Customer Support

Filippijnen
Engels, Tagalog
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! Gabby here 👋 A proactive and reliable professional ready to help your business thrive! ✅ Email Support: Responding to inquiries and resolving issues efficiently. ✅ Chat Support: Providing quick and helpful customer solutions. ✅ Administrative Tasks: Keeping things organized and running smoothly. ✅ GoHighLevel (GHL): CRM management, contacts, pipelines, calendars, workflows, automations, forms, and follow-ups. Ready? Let’s chat!... Lees meer

Skills

e
ellysegabrielle
Gabrielle
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will be your email customer service expert and virtual assistant
5,0(5)
Klantenservice
I will handle shopify chargebacks and disputes
5,0(1)

Portfolio

Werkervaring

Neuropath_Behavioral Healthcare

GoHighLevel (Automation and Workflow)

Neuropath Behavioral Healthcare • Freelance

Jan 2024 - Present2 yrs 8 mos

1. Streamlined lead management processes by organizing pipelines and automating follow-ups. 2. Reduced repetitive manual tasks through workflow automation. 3. Created forms, calendars, surveys, and appointment booking systems. 4. Set up automated email and SMS sequences to improve customer communication. 5. Integrated third-party tools using webhooks and automation platforms. 6. Monitored workflows and troubleshot automation issues. 7. Provided administrative and technical support for daily GHL operations.

Company

Customer Service & Team Manager

Company • Freelance

Jan 2022 - Present4 yrs 8 mos

1. Provided customer support via email, chat, and other channels. 2. Resolved customer inquiries and ensured timely follow-ups. 3. Managed customer relationships and service quality. 4. Handled administrative tasks, scheduling, and reporting. 5. Supervised daily team tasks and performance. 6. Trained and supported team members. 7. Delegated tasks and coordinated workflows. 8. Improved processes to increase efficiency. 9. Collaborated with management to resolve operational issues. 10. Maintained organized records and team communication.

6 Reviews
5,0

(6)
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Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
1-5 van 6 reviews
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    J
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    johncampbell3

    US

    Verenigde Staten

    Lopende samenwerking
    5

    Very professional and great communicator

    US$ 200-US$ 400

    Prijs

    4 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Nee
    I

    ignasaaa

    GB

    Verenigd Koninkrijk

    5

    I've been working with her continuously for the past seven months, and she's been amazing. She's always friendly, responsive, and genuinely willing to help. No matter what questions or issues my customers had, she's handled everything quickly and professionally. Very adaptive and willing to learn. 100% recommend

    US$ 50

    Prijs

    1 dag

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Nee
    J

    jared76842

    MX

    Mexico

    5

    I just want to say Gabrielle has been really helpful with customer service. From the start, she’s been quick to respond, clear with her answers, and very easy to communicate with. She takes the time to explain things well and makes sure everything is understood, which I really appreciate. She’s also...

    US$ 50

    Prijs

    3 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Nee
    V

    venix_llc

    US

    Verenigde Staten

    Lopende samenwerking
    5

    Loved working with her! Will definitely keep doing it.

    US$ 50

    Prijs

    2 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Nee
    V

    venix_llc

    US

    Verenigde Staten

    Lopende samenwerking
    5

    Really loved working with Gabrielle! Answers with professionalism and really understands the customers requests and issues. Efficient and really organized with messages, disputes and requests. Exceeded my expectations :)

    US$ 50

    Prijs

    2 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Nee