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elmanojunior

Christian M

@elmanojunior

Multilingual Virtual Assistant Canva Designer Customer Support Expert

Roemenië
Roemeens, Engels, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Motivated and results-driven young professional with strong remote work experience in customer support, moderation, administration, and digital assistance. Over 5 years of experience working in an international online environment for a private US-based gaming company, progressing from Moderator & Support to Executive Administrator. Excellent communication skills, multilingual abilities, strong PC knowledge, and the ability to work under pressure while maintaining professionalism and efficiency. Reliable, organized, fast learner, and focused on delivering high-quality results in remote teams.... Lees meer

Skills

e
elmanojunior
Christian M
offline • 
Gemiddelde reactietijd: 18 uur

Bekijk mijn diensten

Algemene assistentie
I will be your professional virtual assistant for customer support tasks

Werkervaring

Gameloft

Executive Administrator Support Manager

Gameloft • Fulltime

Sep 2021 - Apr 20264 yrs 7 mos

Executive Administrator / Support Manager Los Angeles Airways Game Remote | United States 2021 – 2026 Promoted internally from Moderator & Support Agent to Executive Manager resulting final position in Executive Administrator due to performance, leadership, and communication skills. Main Responsibilities: 1. Managed customer support requests through chat and internal systems 2. Solved user issues professionally and efficiently 3. Moderated online communities and maintained platform standards 4. Supervised team members and delegated tasks 5. Assisted management in operational decisions 6. Handled escalated conflicts and sensitive cases 7. Managed internal communications and workflow organization 8. Ensured smooth daily operations in a remote environment 9. Trained and guided newer staff members Key Achievements: A) Promotion through multiple internal roles B) Trusted with executive-level responsibilities C) Recognized for professionalism and problem-solving