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elvamassimba

Elva Massimba

@elvamassimba

French Customer Support Specialist and Virtual Assistant

Marokko
Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable and 100% remote-ready. I help entrepreneurs and small businesses deliver professional French customer support so they can focus on growing.... Lees meer

Skills

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elvamassimba
Elva Massimba
offline • 
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Bekijk mijn diensten

Berichten sturen en e-mailen
I will be your french VA for admin, customer support and CRM
VanafUS$ 15 / projectMeer informatie
Berichten sturen en e-mailen
I will provide french ecommerce customer support and order tracking
VanafUS$ 15 / projectMeer informatie

Werkervaring

Self_Employed

Customer Service Advisor

Self Employed • Fulltime

Jan 2011 - Present • 15 yrs 6 mos

Handling inbound and outbound calls, email and chat support, order tracking, complaint management and after-sales service for French-speaking customers. Using CRM tools including Salesforce, Zendesk, HubSpot and Diabolo.