I will set up your customer support helpdesk and inbox automation
Over deze dienst
Want customer messages handled from one organized support system instead of scattered email, WhatsApp and social inboxes?
I will set up and structure your helpdesk on WATI, Gorgias, Respond.io or Zoho Desk so your team can see ownership, use consistent replies and automate repetitive support steps.
What I can do for you:
- Connect email, WhatsApp, chat or social channels
- Build ticket views, queues, tags and team routing
- Create macros, templates and saved replies
- Configure notifications, SLAs and support rules
- Build automation and human-handoff workflows
- Set user roles and permissions
- Connect one supported CRM or store integration
- Test the main support journey and prepare handoff
I first map your channels and support rules, then configure the system and test routing before delivery. Platform fees and thirdparty approvals are not included.
Message me before ordering for migrations, WhatsApp API approval work or complex
integrations.
Ondersteuningssoftware:
Zoho Desk
•
zendesk
•
salesforce
Kennisbanksoftware:
Freshdesk
•
Liveagent
•
zoho
Veelgestelde vragen
Can you set up Zoho Desk from scratch?
Yes. A new Zoho Desk setup can include channels, departments, ticket views, assignment rules, templates, roles and agreed automations
Can you migrate from another helpdesk?
Yes for reviewed scopes. Send the source platform, record count, attachments and required fields first. Migration quality depends on source data and platform export/import limits.
Do you provide customer support agents?
No. This Gig builds/configures the support system. Ongoing ticket answering or staffing is a separate service and is not included here.
