
Emmanuel
Workflow Automation Expert for Growing Businesses
Skills

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Werkervaring
Make.com CRM Automation & Lead Management Specialist
Upwork • Freelance
Nov 2023 - Present • 2 yrs 6 mos
I helped service-based businesses fix slow lead response times, disorganized CRM pipelines, and missed follow-ups by implementing Make.com automation systems. Built automated lead capture workflows from websites and ads into CRMs, triggered instant notifications for sales teams, and created follow-up sequences to improve conversion rates. Solved common issues like unassigned leads, delayed responses, and manual data entry by designing reliable workflows for lead routing, pipeline updates, and client onboarding. Result: faster response times, improved lead tracking, and increased deal closures.