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emmaozigbo

Emmanuel O

@emmaozigbo

Cybersecurity Analyst SOC

Canada
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
With 10+ years of experience in IT support, I focus on cybersecurity and security operations. I bring a strong foundation in troubleshooting, incident handling, and technical documentation, combined with formal cybersecurity training. I am also preparing for the CISSP and pursuing a Master’s in Information Systems.... Lees meer

Skills

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emmaozigbo
Emmanuel O
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Informatieve en educatieve artikelen
I will write cybersecurity articles blog posts and security awareness content
VanafUS$ 5 / projectMeer informatie

Werkervaring

Transcom

Technical Support Specialist

Transcom

May 2023 - Aug 2024 • 1 yr 3 mos

Technical Support Specialist at Transcom, providing technical assistance and resolving customer issues related to various products and services. Responsibilities include troubleshooting technical problems, providing product information, and escalating complex issues to higher-level support teams. Focused on delivering excellent customer service and ensuring customer satisfaction.