
Abdullah
Marketplace Specialist
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Portfolio
Werkervaring
Head of operations
Oct 2021 - Present • 5 yrs 1 mo
Operations Manager leading daily operations and a 20+ member team across sales, product listing, order processing, and customer support. I run multi-channel stores on Amazon, Walmart, eBay, and Shopify using dropshipping, Amazon FBA, Walmart WFS, and stock (wholesale) models. My focus is keeping seller accounts healthy and sales profitable through product research, competitive pricing, ad-spend control, and margin management. What I handle: - Manage and train a team of 20+ across listing, fulfillment, and buyer support - Protect account health — order defect rate, returns, refunds, and claims across all marketplaces - Plan profit-growth strategies through product research, pricing, and PPC optimization - Set sales targets, track revenue and margins, and report performance to company partners - Build SOPs and training guides so execution stays consistent as the team scales Over 5+ years I've grown from handling listings and orders to running full marketplace operations end to end.
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