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FullStack Web and Software Developer
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IT HELP-DESK SUPPORT INTERN
FMN • Fulltime
Aug 2025 - Oct 2025 • 2 mos
Provided first-line IT support to staff, troubleshooting hardware, software, and network connectivity issues and resolving tickets in a timely manner. Assisted with basic network setup and maintenance, gaining hands-on exposure to network engineering fundamentals. Worked closely with the IT team to keep systems running smoothly and improve response times for recurring issues.