I will be your expert zendesk administrator and setup your helpdesk

Looking for an expert to set up or optimize your Zendesk? You are in the right place!

As a Support Director and former Zendesk Solutions Consultant, I build helpdesks that cut response times, boost agent productivity, and increase CSAT. Whether you need a brand-new setup or want to fix an unorganized system, I will deliver a clean, automated workspace.

What I offer in this Gig:

• Full Zendesk Setup: Configuration of Support, Guide, Explore from scratch.
• Workflow Automation: Custom triggers, automations, and macros to eliminate repetitive tasks.
• Omnichannel: Connecting email, WhatsApp, live chat, and social media channels.
• Zendesk Guide: Setting up your Help Center and FAQs for customer self-service.
• Zendesk Explore: Custom dashboards to track your support KPIs and SLAs.
• App Integrations: Connecting Zendesk with Shopify, Salesforce, HubSpot, or Slack.

Why choose me?

• Professional expertise leading tech and customer support operations.
• Deep technical knowledge of Zendesk workflows and software architecture.

Please message me before ordering to discuss your specific needs!