e
ericemond

Eric Emond

@ericemond

Sales Conversion and Customer Journey Consultant

Canada
Engels, Frans, Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help service businesses find where they’re losing potential customers and what to fix first. With 25+ years in sales, negotiation, customer experience, business development, and process improvement, I review websites, offers, calls-to-action, lead handling, and follow-up systems to uncover conversion gaps. My approach is practical: clear priorities, specific recommendations, and ready-to-use improvements. Services include website and conversion audits, sales process reviews, customer journey analysis, offer positioning, marketing strategy, sales scripts, and follow-up messaging.... Lees meer

Skills

e
ericemond
Eric Emond
offline • 
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Bekijk mijn diensten

Digitale marketingstrategie
I will audit your website and sales process to find conversion leaks

Werkervaring

Rogers

Small and medium business advisor

Rogers

Apr 2026 - Present • 6 mos

Worked directly with SMB to identify needs, recommend solutions, handle objections, and improve the sales experience.

RBC

Financial Advisor

RBC • Fulltime

Feb 2022 - Apr 2025 • 3 yrs 2 mos

Provided financial protection guidance, client needs analysis, relationship management, sales consultation, and solution-based recommendations.

Bell_Canada

Business Development

Bell Canada

Feb 2004 - Oct 2017 • 13 yrs 8 mos

Drove customer acquisition by identifying needs, qualifying opportunities, presenting tailored solutions, handling objections, and converting leads into sales. Built strong experience in consultative selling, customer retention, upselling, relationship management, and improving the path from first contact to purchase. Worked in a high-volume sales environment focused on performance, conversion, and customer experience.