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erikapedrazaph

ERIKA PEDRAZA

@erikapedrazaph

EXECUTIVE ASSISTANT I Ran My Own Business Solo for a Year, Now I'll Run Yours

Filippijnen
Engels, Tagalog
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help busy business owners close every open loop: calendars, inboxes, meetings, and the small stuff that piles up. For a year I've run my own online bookstore solo. Every order is processed the same day, and buyers are updated at each step: payment, packing, shipping, delivery. One buyer came back seven times and said I update her without being asked. I bring that same follow-through to executive support. I'm new to formal EA work, so I built mock projects to show how I'd work you can check below. Replies in 20-40 minutes, calls answered right away, recap by end of day. Message me.... Lees meer

Skills

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erikapedrazaph
ERIKA PEDRAZA
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Algemene assistentie
I will set up your google calendar with color coded blocks
Berichten sturen en e-mailen
I will organize your gmail inbox with zero inbox and a clear system

Werkervaring

Self_Employed

Owner & Operator

Self Employed • ZZP

Jul 2025 - Present • 1 yr 3 mos

Managed end-to-end order fulfillment for a one-person online bookstore from payment confirmation through delivery with same-day processing on every order for a full year running solo. Built and maintained a complete order-tracking communication system (payment, packed, shipped, and delivered confirmations) sent to every buyer, contributing to a most loyal buyer returning seven times. Verified shipping details and resolved order issues proactively, preventing delivery errors through fast, transparent communication with buyers. Held firm on shop policies while preserving buyer relationships offering solutions like product swaps instead of automatic cancellations.