e
ernest_web586

Ernest

@ernest_web586
5,0(1)

CRMPECIALIST

Nigeria
Albanees, Engels, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
My name is Ernest and I have over 5 years of implementation experience with CRMs/Support Desk Platforms such as Zoho, Hubspot, Pipedrive, Freshworks , HighLevel, Salesforce and Zendesk. I have extensive experience in lead management, building pipelines, workflows, automations and implementing API integrations both custom and with zapier. I am also experienced in setting up CRM fields and data structures to implement reporting, analytics, dashboards and KPI’s needed to manage any business... Lees meer

Skills

e
ernest_web586
Ernest
offline • 
Gemiddelde reactietijd: 21 uur

Bekijk mijn diensten

E-mailautomatisering
I will do gohighlevel CRM automation, sales funnel website, gohighlevel landing page
5,0(1)
VanafUS$ 5 / projectMeer informatie
CRM-management
I will setup hubspot CRM, pipeline, workflow automation and forms
VanafUS$ 5 / projectMeer informatie

Portfolio

Werkervaring

HubSpot

Implementation VP | RCG Management Group

HubSpot

Sep 2023 - Jan 2024 • 4 mos

CRM Implementations- Salesforce, Hubspot, Zoho, Freshworks and Zendesk. Setup help desk with ticket/case management, pipelines, lead, contact and account management, product pricing tables, custom and native integration, automated workflows, inventory management, e- mail marketing, e- mail management, SMS, marketing campaign management, telephony integration, accounting integration ◼ Cloud Based Telephony – Nice Incontact, Five 9, Fresh Caller, Zendesk Talk, Ring Central - functionality such as call recording, skill based routing, queue management, predicative outbound dialer, lead management, call back scheduling, dispositions and agent status tracking/reporting Work Force Management Integrations with Telephony as well as CRM and Telephony integration for screen/script pops ◼ Speech Analytics Platform Implementations- Automate quality assurance process with Call Miner Platform ◼ Implement Contact Center Structure for inbound, outbound, sales service, recruiting, training, quality

1 Reviews
5,0

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Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
1-1 van 1 reviews
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    C

    creativekentob

    US

    Verenigde Staten

    5

    Great experience! The GoHighLevel automation was done professionally and exactly as needed. Good communication and fast delivery. Highly recommended!

    US$ 50

    Prijs

    3 weken geleden

    Looptijd

    gig

    E-mailautomatisering

    Nuttig?
    Ja
    Geen