Esther O

Website maintenance officer

Marigold Ltd • Freelance

Aug 2025 - Present • 10 mos

At Marigold Ltd, I was responsible for maintaining and supporting the company’s website and related online services. My role focused on ensuring the website remained accessible, secure, and properly connected to its domain and third-party services. I handled domain and DNS configurations, website updates, email setup, and technical troubleshooting to ensure smooth online operations. In addition, I supported digital tools such as professional email systems and online advertising platforms, helping the business maintain a reliable online presence. ⭐ Key Responsibilities 1. Website maintenance and routine updates 2. Domain connection and DNS management (A records, CNAME, TXT, MX) 3. Connecting domains to platforms like Google Sites, Canva, Wix, WordPress, and Squarespace 4. Professional email setup and troubleshooting (Google Workspace, custom domain emails) 5. Website uptime monitoring and issue resolution/ SSL security. 6. Assisting with Google Ads account setup and basic configuration ⭐ Technical support for web-related issues. Achievements & Results 1. Successfully connected and managed multiple domains without downtime 2. Resolved DNS and email delivery issues that restored full website and email functionality 3. Improved website reliability through consistent maintenance and timely fixes 4. Set up professional business emails that enhanced brand credibility 5. Assisted in setting up Google Ads accounts, ensuring correct domain verification and readiness for advertising 6. Reduced recurring technical issues by implementing proper DNS and website configuration practices Why This Matters to Clients ⭐ This experience allows me to: 1. Understand real business website needs 2. Handle domain connections safely and correctly 3. Fix broken DNS, email, cybersecurity or website issues efficiently 4. Guide clients step-by-step without confusion 5. 100% Customer satisfaction.