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estteban_r

Esteban A.

@estteban_r

IT Support for Microsoft 365, Google Workspace and WordPress

Colombia
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I'm Esteban, an IT support specialist from Colombia with 4+ years helping companies keep their teams productive. I administer Microsoft 365 and Google Workspace (users, licenses, email, MFA, SharePoint, shared drives), plan migrations between both platforms, and fix WordPress sites (errors, plugins, hosting, DNS, SSL, email). I also automate workflows with n8n and PowerShell. Clear communication, documented work and fast delivery. I work in Spanish and English.... Lees meer

Skills

e
estteban_r
Esteban A.
offline • 

Bekijk mijn diensten

Bugfixes
I will fix wordpress critical error, white screen, plugin conflicts and hosting issues
VanafUS$ 20 / projectMeer informatie
Technische ondersteuning
I will set up, fix or secure microsoft 365, office 365, outlook email and teams
VanafUS$ 20 / projectMeer informatie

Portfolio

Werkervaring

En_E-SOLUCIONES TIC Lo

IT Support Analyst L2

En E-SOLUCIONES TIC Lo • Fulltime

Apr 2026 - Present • 6 mos

Level 2 IT support for corporate clients via Milvus ITSM and remote tools. Administer Google Workspace and Microsoft 365, Active Directory and Kaspersky EDR; manage hosting panels (Plesk, GoDaddy, WordPress). Led the technical assessment of a client's Google Workspace to Microsoft 365 migration (~70 users, 65 groups, 18 shared drives) using GAM CLI and folder-level permission mapping. Migrated production data from SQL Server 2012 to 2022 and implemented a branded Moodle e-learning platform.

Global_SA

IT Support Analyst

Global SA • Fulltime

Apr 2024 - Mar 2026 • 1 yr 11 mos

IT support L1/L2 via GLPI for a consulting firm's office (client account). Full Google Workspace administration: users, groups, security policies and access control. Managed Active Directory, the Kaspersky console, network monitoring and connectivity troubleshooting, corporate licensing and IT asset inventory, and trained end users.

JULIUS

Internal IT Systems Lead

JULIUS • Fulltime

Jan 2023 - Jan 2024 • 1 yr

Led internal IT for the team: coordinated hardware and software solutions, installed and configured macOS and Windows, managed the Kaspersky console, set up and managed a NAS server and VPN, and handled licensing for Microsoft 365, Google Workspace, Adobe, Visual Studio and Power BI.