I will set up a service desk and ticketing system for your team

Sommige informatie wordt in het Engels weergegeven.
Ethan B

Verenigd Koninkrijk

Ik spreek Engels

IT Support and Custom Software Specialist

I help small businesses and individuals get their IT sorted without the jargon. Through Eureka Technologies, I offer IT health checks, remote support and custom-built software tools. My approach is s...
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Over deze dienst

Tired of requests getting lost in email and chat? I'll set up a service desk so every request is tracked, assigned and resolved.


Built on EurekaNow, our service management platform for IT, engineering and HR teams:

- Incident and service request tracking

- Smart routing and assignment

- SLA tracking and escalations

- Knowledge base for self-service answers

- Dashboards and reports

- Email, web and API ticket intake


What I do for you:

1. Learn how your team handles requests today

2. Set up your workspace, ticket types and workflows

3. Configure routing, SLAs and reports

4. Hand over with a short how-to guide


Message me first with your team size and what you want to track.


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set up a service desk and ticketing system for your team
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set up a service desk and ticketing system for your team

Apparaat:

Desktop

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Laptop

•

Mobiel

•

Tablet

Besturingssysteem:

Windows

•

Linux

•

IOS

•

Android

•

Ubuntu

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