Favour

Klaviyo Email Marketing Specialist

Bright Media and Marketing • Freelance

Aug 2026 - Present • 1 mo

Worked as a Klaviyo Email Marketing Specialist, managing email marketing activities for eCommerce businesses and Shopify stores. My responsibilities included setting up Klaviyo accounts, connecting Shopify with Klaviyo, organizing customer profiles, creating segments, preparing signup forms, and building automated email flows based on customer actions and shopping behavior. I created and managed essential Klaviyo flows including Welcome Series, Abandoned Cart, Browse Abandonment, Post-Purchase, Customer Win-Back, Product Review, Cross-Sell, Upsell, Replenishment, and VIP Customer flows. I configured flow triggers, time delays, conditional splits, filters, profile properties, and automated actions to create organized customer journeys. I also created and scheduled Klaviyo email campaigns, newsletters, promotional emails, product announcements, seasonal campaigns, sales emails, customer retention campaigns, and product focused messages. I worked with client brand assets, product information, images, email copy, links, buttons, and calls to action to create branded email communication. For existing Klaviyo accounts, I reviewed email flows and campaign structures, identified missing automation opportunities, corrected flow settings, organized customer segments, and improved the overall account structure. I also checked email layouts, links, mobile presentation, personalization, timing, and automation logic before completing projects. I worked directly with Shopify customer and product data and used customer behavior to organize relevant email communication. I handled revisions, testing, campaign scheduling, flow updates, and final delivery while keeping each client's branding and marketing goals in mind. Klaviyo Expert, Klaviyo Email Marketing, Klaviyo Flows, Klaviyo Automation, Shopify Email Marketing, Shopify Klaviyo, Email Marketing, Email Automation, Email Campaigns, Email Flows, Abandoned Cart, Welcome Flow, Browse Abandonment, Post Purchase Flow, WinBack Flow

Shopify Email & SMS Marketing Specialist

ScaleTech Solutions • Freelance

Aug 2026 - Present • 1 mo

Worked as a Shopify Email and SMS Marketing Specialist, helping eCommerce businesses manage customer communication through Shopify, Klaviyo, email marketing, and SMS marketing. My responsibilities included organizing customer data, setting up marketing automation, creating campaigns, building customer segments, and developing automated communication for different stages of the customer journey. I created email flows for Shopify stores, including Welcome Series, Abandoned Cart, Browse Abandonment, Post Purchase, Win Back, Product Review, Cross Sell, Upsell, and customer retention sequences. I configured triggers, filters, delays, conditional splits, and flow actions to ensure customers received relevant messages based on their activity. I also worked on SMS marketing by creating SMS campaigns, SMS flows, SMS bump messages, promotional SMS, welcome SMS, abandoned cart SMS, post purchase SMS, and win back messages. I organized SMS communication around customer behavior and connected it with email marketing activities where required. My work included creating email campaigns, newsletters, promotional emails, product announcements, seasonal offers, and retention campaigns. I worked with Shopify product information, customer data, brand assets, images, copy, links, and calls to action to prepare campaigns that matched each business's branding. I reviewed existing Shopify and Klaviyo setups, identified missing automation, corrected flow settings, organized customer lists and segments, and made improvements to the customer journey. I also tested campaigns and automation before launch, checked links and message timing, made revisions, and maintained organized marketing systems. Shopify Email Marketing, Shopify Klaviyo, Klaviyo Expert, Klaviyo Email Marketing, SMS Marketing, SMS Flows, SMS Bump, Klaviyo SMS, Shopify Marketing, Email Automation, SMS Automation, Klaviyo Flows, Abandoned Cart, Welcome Flow, Post Purchase, Win Back, Customer Retention, Ecommerce Marketing.

SMS Marketing & Klaviyo Specialist

SMS marketing services & texting platform for Business Communication • Freelance

Sep 2026 - Sep 2026 • 0 mos

Worked as an SMS Marketing and Klaviyo Specialist, managing email and SMS communication for eCommerce businesses using Shopify and Klaviyo. My responsibilities included creating automated customer journeys, managing marketing campaigns, organizing customer segments, and developing email and SMS messages for different stages of the customer lifecycle. I created SMS marketing campaigns for promotions, product launches, special offers, abandoned carts, customer follow ups, and retention campaigns. I also created SMS flows including Welcome SMS, Abandoned Cart SMS, Post Purchase SMS, Win Back SMS, Promotional SMS, and customer engagement sequences. I worked with SMS bump campaigns to add relevant messages to customer journeys where appropriate. For email marketing, I built and managed Klaviyo flows such as Welcome Series, Abandoned Cart, Browse Abandonment, Post Purchase, Win Back, Product Review, Cross Sell, Upsell, and Replenishment. I configured triggers, filters, conditional splits, delays, and automated actions according to each customer's requirements. I also created Klaviyo email campaigns, newsletters, promotional emails, product announcements, seasonal campaigns, and retention emails. I worked with customer data and segments to organize audiences based on engagement, purchase history, and customer activity. I reviewed existing email and SMS systems, identified areas that needed improvement, updated automation, checked message timing and flow logic, and tested campaigns before launch. I also worked with Shopify integrations, customer profiles, product information, branding, email content, SMS content, links, and calls to action. SMS Marketing, SMS Flows, SMS Bump, Klaviyo SMS, Klaviyo Expert, Klaviyo Email Marketing, Shopify SMS Marketing, Shopify Email Marketing, Klaviyo Automation, Email Automation, SMS Automation, Klaviyo Flows, Abandoned Cart, Welcome SMS, Post Purchase SMS, Win Back SMS, Promotional SMS, Customer Retention, Ecommerce Marketing Shopify