FaredatCreative

GoHighLevel CRM, AI Chatbot & Voice AI Automation

Yoga7Pilates • Freelance

Apr 2026 - Apr 2026 • 0 mos

I specialize in setting up and customizing GoHighLevel CRM (GHL) for businesses that want to automate their sales and customer communication from day one. Over the past few years, I've helped agencies, coaches, and service-based businesses build fully functioning CRM systems , from pipeline setup and contact management to AI-powered chatbots and voice AI agents that handle customer conversations automatically. My work typically includes configuring GoHighLevel workflows, setting up AI chatbot automation for lead qualification, building voice AI agents that can answer calls and book appointments, and connecting everything to a client's existing sales pipeline so nothing falls through the cracks. I've built systems that automatically tag leads, trigger follow-up sequences, and sync data in real time between GHL and other tools like Facebook Ads, Google Sheets, and email marketing platforms. Clients come to me when they're tired of missed leads, slow response times, or manually managing follow-ups across multiple tools. I focus on building automation that actually reduces workload instead of adding complexity , clean workflows, clear triggers, and systems that scale as the business grows. Core skills: GoHighLevel CRM Setup, GHL Automation, AI Chatbot Development, Voice AI Agents, Sales Automation, Lead Management, CRM Workflow Automation, Appointment Booking Automation, Marketing Automation, Conversational AI, Customer Relationship Management, Pipeline Automation. I bring both the technical setup and the strategic thinking , making sure the automation matches how the business actually sells, not just a generic template.

Freshdesk, Zendesk, Freshsales & Helpdesk Setup

Wallester • Freelance

Jan 2026 - Jan 2026 • 0 mos

I set up customer support and helpdesk systems , including Freshdesk, Zendesk, Freshsales, and SimplePractice for healthcare-adjacent support needs , for businesses that need organized, automated customer service instead of managing tickets through email or scattered inboxes. My work covers configuring ticketing workflows in Freshdesk or Zendesk, setting up automated ticket routing and prioritization, building canned responses and macros to speed up support response times, and integrating helpdesk systems with CRM tools like Freshsales so support and sales data stay connected. I also set up SLA rules, customer satisfaction surveys, and knowledge base articles so support teams have everything they need without having to build it from scratch. Most clients come to me when their support process has outgrown a shared inbox , tickets are getting missed, response times are slipping, and there's no clear system for tracking customer issues. I build helpdesk setups that fix that immediately: organized queues, automated routing, and reporting that shows exactly how the support team is performing. Core skills: Freshdesk Setup, Zendesk Configuration, Freshsales CRM, Helpdesk Automation, Customer Support Systems, Ticket Routing Automation, SLA Management, Knowledge Base Setup, CRM Integration, Customer Service Automation, Support Workflow Optimization. I focus on building support systems that are easy for the team to adopt immediately, with automation that reduces response time without losing the personal touch customers expect.

Zoho Bigin, Zoho CRM, SalesIQ & Zoho Desk Setup

SAFETYHELLO • Freelance

Nov 2025 - Nov 2025 • 0 mos

I help small businesses and startups set up and configure the full Zoho ecosystem ,Zoho Bigin, Zoho CRM, SalesIQ, and Zoho Desk ,to run their sales, support, and customer communication from one connected system. Most clients come to me because they're using spreadsheets or disconnected tools to manage leads and support tickets, and they need a proper CRM that actually fits how they operate. My work covers setting up Zoho Bigin or Zoho CRM pipelines, configuring SalesIQ for live chat and visitor tracking, setting up Zoho Desk for support ticket management, and building automation between all three so leads, conversations, and support requests stay organized without manual updating. I also set up chatbot automation inside SalesIQ to qualify leads and answer common questions before they even reach a sales rep. I focus on keeping the setup simple and usable , a lot of CRM builds fail because they're overcomplicated, so I design pipelines and automations that a small team can actually maintain without needing a dedicated admin. Core skills: Zoho Bigin Setup, Zoho CRM Configuration, Zoho SalesIQ, Zoho Desk, CRM Automation, Live Chat Setup, Helpdesk Automation, Lead Tracking, Customer Support Systems, Sales Pipeline Management, Business Process Automation. Whether it's a first-time CRM setup or migrating from another platform, I make sure the system is fully functional, properly automated, and easy for the team to use from day one.