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fco_perla

FranP

@fco_perla

Multilingual Customer Service and Sales Specialist

El Salvador
Engels, Frans, Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a multilingual Customer Service and Sales professional with 10+ years of experience working with international customers in English, French and Spanish. I specialize in customer support, email and chat communication, complaint handling, customer retention, sales support and professional business communication. I can help your business manage customer emails, live chat, complaints, follow-ups, sales support and multilingual customer communication with a professional and solution-oriented approach. English • French • Spanish... Lees meer

Skills

f
fco_perla
FranP
offline • 

Bekijk mijn diensten

Klantenservice
I will provide customer support in english french and spanish
Klantenservice
I will handle customer complaints and difficult customer situations

Werkervaring

Toura_Cancun

Customer Service & Sales Specialist

Toura Cancun • Fulltime

May 2016 - Present10 yrs 3 mos

Manage customer service and commercial follow-up for international clients in the tourism and car rental sector. Handle inquiries, complaints, incidents, deposits and reimbursement cases in French, English and Spanish. Coordinate with operational teams, resolve sensitive issues and follow cases through to resolution while maintaining customer satisfaction.