Vasyl Furman

Multilingual Virtual Assistant & E-Commerce Administrator

Self-Employed / Freelancer • Freelance

Aug 2021 - Present • 5 yrs 2 mos

Providing comprehensive virtual assistance, administrative support, and e-commerce management for international clients. Handling email correspondence, calendar scheduling, data entry, digital file organization, and customer support across multiple European languages (English, German, Italian, Ukrainian/Russian). Assisting online stores with product listings, order tracking, and client communications. Title (Посада): Customer Service & Communications SpecialistCompany (Компанія): Hotel & Hospitality ServicesTime Period: Feb 2016 – Feb 2020Description (Опис):Delivered high-standard client communication and administrative support in fast-paced international environments. Managed guest inquiries, reservation workflows, front-desk coordination, and cross-cultural correspondence. Ensured smooth day-to-day operations and high satisfaction rates for diverse clientele.Позиція 3Title (Посада): E-Commerce Administrator & Client SupportCompany (Компанія): Bianca Fashion Fur (Ercolano, Italy) Time Period: Oct 2015 – Jan 2016 Description (Osic):Managed online store operations, digital content updates, product listings, and inventory tracking. Handled customer inquiries, resolved service requests efficiently, and supported daily e-commerce administrative workflows for an international fashion brand.Позиція 4Title (Посада): Lecturer of Foreign Languages & Academic AdministratorCompany (Компанія): State Vocational College (Kamyanets-Podilskiy, Ukraine) Time Period: Sep 1995 – Jun 2015 Description (Опис):Over 20 years of experience in language instruction, curriculum development, documentation management, and educational administration. Managed institutional workflows, coordinated schedules, prepared professional learning materials, and honed cross-cultural communication skills.