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giacabanillas

Gianella C

@giacabanillas

Atlassian Cloud Consultant, UGC Creator, AI and Business Automation

Peru
Engels, Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I'm Gianella, an Atlassian Certified Consultant and bilingual UGC Creator. I help businesses optimize Jira Cloud, Jira Service Management, Confluence, automation, dashboards, and marketplace apps like ScriptRunner, Structure, Tempo, and Xray. I also create authentic UGC videos for TikTok, Instagram, Amazon, and SaaS brands in English and Spanish. Whether you need a scalable Atlassian solution or engaging content that builds trust and drives conversions, I'm here to help.... Lees meer

Skills

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giacabanillas
Gianella C
offline • 

Bekijk mijn diensten

Cloudbeheer
I will set up and optimize your jira workspace
VanafUS$ 90 / projectMeer informatie

Portfolio

Werkervaring

Upwork

Jira & Atlassian Consultant

Upwork • Freelance

Oct 2025 - May 2026 • 7 mos

• Design and implement scalable Jira and Confluence governance frameworks supporting cross-functional teams across engineering, product, and operations. • Build project architecture, issue hierarchies, and custom workflows that improve collaboration and delivery tracking across distributed teams. • Develop Jira automation rules and workflow improvements that reduce manual administrative work and improve operational efficiency. • Lead data cleanup and backlog restructuring initiatives across 4,000+ Jira issues, improving reporting accuracy and project visibility. • Create onboarding documentation, training resources, and SOPs to accelerate platform adoption and enable scalable team collaboration.

Fujitsu

Jira Senior Analyst and Developer

Fujitsu • Fulltime

Jan 2025 - Aug 2025 • 7 mos

• Administered and optimized Jira environments supporting cross-department collaboration for a global beauty and personal care brand. • Designed custom workflows, automation rules, and dashboards to improve product development visibility and internal project tracking. • Led migration of internal operational processes from SharePoint to Jira, improving workflow transparency and reporting capabilities. • Implemented Xray test management and integrated QA processes into Jira workflows to improve test tracking and development quality. • Developed executive dashboards and reporting solutions using Power BI and SAP HANA to support data-driven decision making.

PERU

ITSM Junior Specialist

PERU • Fulltime

Dec 2023 - Jan 2025 • 1 yr 1 mo

• Implemented ITIL-based service management processes using Jira Service Management for enterprise clients. • Facilitated client workshops and requirement sessions to align technical implementations with business needs. • Managed project timelines, deliverables, and stakeholder coordination across multiple initiatives. • Modeled and optimized business processes using Agile methodologies including Scrum and Kanban. • Developed knowledge bases and documentation frameworks using Confluence to improve collaboration and knowledge sharing.