
Anna O
Customer Success and Experience Intern
Skills

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Werkervaring
Customer Success and Experience Intern
VExpenses • Fulltime
Jun 2025 - Present • 11 mos
I currently work as a Customer Success & Customer Experience Intern, supporting clients with day-to-day service, communication, and problem-solving. Because I use written Brazilian Portuguese daily in customer interactions, I have a strong command of grammar, agreement rules, and formal tone, ensuring messages are always clear, professional, and well-structured. During my time in the position, I earned my manager’s trust and recognition after hitting the quarterly targets and achieving the highest conversion rate of the quarter. I’m known not only for performance, but also for maintaining a human, empathetic approach with customers—building rapport while staying focused on results. I work well under pressure, consistently meet deadlines, and always prioritize quality and reliability in everything I deliver.