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gina_zepeda

Georgina Zepeda

@gina_zepeda

Psycology Driven Customer Sucess, Smart Excecutive Assistant

Mexico
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I am Georgina , a Bilingual Executive Assistant and Customer Success Specialist. As a Psychology student pursuing a Masters in Clinical Hypnosis, I research personality types and temperaments; using active listening and empathy to resolve conflicts and build client loyalty. Backed by hotel supervision, auditing experience and cost control, you will feel the support of a strong organization behind your business, driven by modern AI productivity tools.... Lees meer

Skills

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gina_zepeda
Georgina Zepeda
offline • 

Bekijk mijn diensten

Klantsucces
I will be your bilingual customer success and smart suppor specialist
VanafUS$ 30 / projectMeer informatie

Werkervaring

Construction

Project Coordinator and Team Lead

Construction • Fulltime

Dec 2019 - Jul 2025 • 5 yrs 7 mos

Assisted with site layouts and plan tracking to help prepare excavation areas for formwork crew. Also, acted as a helpful bilingual bridge to ensure smooth communication between Spanish speaking workers and English speaking foremen.

Hotel

Hospitality, Supervisor, Auditing and Guest Relations

Hotel • Fulltime

Mar 2009 - Sep 2019 • 10 yrs 6 mos

Managed high end hospitality operations across international luxury resorts. Led frontline receptions and public relations teams, handled complex comflict resolution, departamental cost control, and conducted rigorous cash and night financial auditing across multiple properties. Optimized daly processes to deliver premium guest experiences and ensure administrative correctness.