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Nederlands
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Giuliana P.
@giuliana1907
Customer Support AI Prompts Sales Copywriter EN DE
Roemenië
Engels, Duits, Spaans, Roemeens
Over mij
Hi, I'm Giuliana, a bilingual Customer Support and Sales Copy specialist working in English and German.
I help businesses improve customer communication through customer support, AI-powered workflows, landing pages, sales pages, email marketing, newsletters, SOPs, and business documentation.
I focus on clear communication, attention to detail, and delivering work that aligns with your brand and business goals. I provide reliable support for both one-time projects and long-term collaboration, with a professional and results-driven approach.
Skills
Giuliana P.
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Klantenservice
I will provide multilingual customer support in english and german
Prompts voor technische teksten
I will create custom ai chatgpt prompts for business and marketing
Werkervaring
Accounts Payable Specialist
Genpact • Fulltime
Apr 2024 - Present • 2 yrs 5 mos
I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.
Customer Support Representative
Teleperformance • Fulltime
Sep 2022 - Apr 2024 • 1 yr 7 mos
I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.
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Great experience working with Giuliana. Communication has been easy, she's reliable, and the quality of her work has been consistently good. We're happy to continue working together.
7 dagen
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