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Fiverr Pro
Nederlands
$
USD
Guillermo B
@gjbb05
Customer Service
Nicaragua
Engels
Over mij
I can help you with:
Customer Service & Customer Support
Email, Chat & Phone Support
Customer Inquiries & Issue Resolution
Complaint Handling
Customer Follow-Up
Client Relationship Management
Appointment Scheduling
Calendar Management
Inbound & Outbound Calls
Sales & Lead Generation
Lead Qualification & Follow-Up
CRM Management
Data Entry & Administrative Support
Tenant & Property Support
Property Management Assistance
Customer Retention
Problem Solving
Order & Service Support
English & Spanish Communication
Skills
Guillermo B
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Klantenservice
I will email chat and phone support
Werkervaring
Customer Service Representative | IBEX Global
Ibex • Fulltime
Nov 2024 - Jun 2025 • 7 mos
I worked on a customer service campaign at IBEX, providing support to customers for a U.S.-based company. My responsibilities included handling inbound calls, resolving billing and account inquiries, troubleshooting customer issues, and delivering excellent customer service while meeting quality and performance goals.
Customer Service Representative | Sitel S.A
Customer Finder • Fulltime
Jan 2023 - Oct 2024 • 1 yr 9 mos
My main role was providing support to customers through email, chat and phone. Show empathy sympathy and ownership during every interaction to make sure that the customer satisfaction was achieved during every call.
