Ovosi Grace

Airbnb Virtual Assistant for Hosts

Airbnb • Freelance

Nov 2025 - Present • 8 mos

Airbnb Co Host and Property Management Specialist I have extensive experience managing Airbnb properties and delivering exceptional guest experiences. Over the past year, I successfully coordinated all aspects of short-term rental operations, including guest communication, reservation management, calendar coordination, check-in and check-out support, and issue resolution. Through consistent professionalism and attention to detail, I helped a property achieve and maintain Airbnb Superhost status. During this period, the property hosted 71 successful stays, maintained a 5.0-star overall rating, achieved a 100% response rate, and recorded a 0% cancellation rate. These results reflect my commitment to providing reliable support and outstanding hospitality. My responsibilities included responding promptly to guest inquiries, managing bookings, coordinating cleaning schedules, handling guest concerns, and ensuring smooth daily operations. I also assisted with listing optimization and guest satisfaction strategies to improve booking performance and encourage positive reviews. By implementing effective communication systems and maintaining a guest-focused approach, I consistently created seamless experiences that led to excellent feedback and repeat bookings. My ability to stay organized, solve problems quickly, and maintain high service standards helped maximize occupancy while protecting the host's reputation. Key Achievements Achieved Airbnb Superhost status Managed 71 successful guest stays Maintained a perfect 5.0-star rating Achieved a 100% response rate Maintained a 0% cancellation rate Delivered exceptional guest support and satisfaction Coordinated reservations, calendars, and property operations efficiently I am passionate about helping Airbnb hosts increase bookings, improve guest experiences, and maintain top-performing listings through professional co-hosting and property management services.