
Josiah
Professional Community Manager Social Media and Engagement Specialist
Skills

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Portfolio
Werkervaring
Self Employed
ZZP • 5 yrs
Senior Community Manager
Apr 2024 - Present • 2 yrs 6 mos
Lead and manage active online communities across Facebook Groups, Discord, Telegram, and Reddit for global brands and e commerce stores. Key Achievements & Responsibilities: • Maintained daily chat moderation, ensuring 100% spam free environments and strict rule enforcement. • Increased organic engagement by initiating daily discussion topics, polls, and interactive events. • Provided rapid customer support, answering member inquiries in real-time to boost audience retention. • Configured moderation bots and automated security tools to protect communities against scams.
Community Moderator & Engagement Specialist
Apr 2024 - Present • 2 yrs 6 mos
Managed member onboarding, comment moderation, and active engagement for social media brand pages and online groups. Key Achievements & Responsibilities: • Welcomed new members, guided them through group rules, and drove initial participation. • Filtered out spam, promotional links, and offensive content to keep conversations healthy. • Assisted brand owners in tracking weekly community growth and member activity metrics.