Door categorieën bladeren
Ontdekken
Fiverr Pro
Nederlands
$
USD
Dolek
@guinyamuol
freelancer
Egypte
Engels, Arabisch, Soedanees
Over mij
Customer Service | Live Chat | Email Support | Appointment Setting
Need a reliable customer support representative to handle your customers?
I’ll help with live chat, email support, appointment setting, outbound calls, complaint handling, issue resolution, and escalation.
With hands-on experience supporting a U.S. e-commerce customer service account, I know how to communicate clearly, stay calm, and resolve customer issues professionally.
You focus on your business. I’ll take care of your customers.
Message me or place your order to get started.
Skills
Dolek
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Klantenservice
I will provide customer support, appointment setting and follow up
Portfolio
Werkervaring
customer service specialist
Transcom • Fulltime
Jun 2026 - Present • 3 mos
### U.S. E-Commerce Customer Service - Walmart Account Currently providing customer service support for a **U.S. e-commerce account**, assisting customers with inquiries, orders, product information, complaints, and service-related issues. **Key achievements:** • Successfully handled customer inquiries while maintaining professional communication • Developed strong experience supporting U.S. customers and understanding their expectations • Handled frustrated customers calmly and worked toward appropriate resolutions • Followed established company procedures, policies, and escalation processes • Managed multiple customer concerns while maintaining accuracy and professionalism • Strengthened problem-solving and communication skills in a high-volume customer-service environment • Gained hands-on experience with e-commerce customer support and order-related inquiries • Consistently focused on creating a positive customer experience and resolving issues efficiently
