h
hadiyatulmutoha

Hadiyatul M

@hadiyatulmutoha

Virtual Assistant I Customer Support I Administrative Support

Indonesië
Indonesisch, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm a Virtual Assistant and Customer Support professional with 2+ years of experince in airline contact center and travel industry support. - Handled 60+ daily interactions (Garuda Indonesia) - Near 0% data error rate - Active affiliate marketer since 2023 I am detail-oriented, responsive, and proactive. I take ownership of tasks and communicate clearly so you always know the status of your work. Whether you need email support, data entry, scheduling, or virtual assistance - I'm here to make your business run smoother. Let's work together!... Lees meer

Skills

h
hadiyatulmutoha
Hadiyatul M
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Berichten sturen en e-mailen
I will be your reliable virtual assistant for customer support and email management
Berichten sturen en e-mailen
I will provide professional virtual assistant and administrative support

Portfolio

Werkervaring

TikTok

Freelance Affiliate Marketer

TikTok • ZZP

Jan 2023 - Present3 yrs 4 mos

• Managed product promotion on TikTok affiliates platform, driving consistent sales conversions through targeted content. • Created and curated promotional content independently, maintaining a regular posting schedule and adapting strategies based on audience engagement. • Tracked performance metrics and optimized promotional approaches to improve click-through and conversion rate. • Handled all business communications, scheduling, and self-reporting with full autonomy, demonstrating strong self-management and discipline.

Shopee_

Freelance Affiliate Marketer

Shopee • ZZP

Jan 2023 - Present3 yrs 4 mos

• Managed product promotion on Shopee affiliate platform, driving consistent sales conversions through targeted content. • Created and curated promotional content independently, maintaining a regular posting schedule and adapting strategies based on audience engagement. • Tracked performance metrics and optimized promotional approaches to improve click-through and conversion rate. • Handled all business communications, scheduling, and self-reporting with full autonomy, demonstrating strong self-management and discipline.

Customer Support & Administrative Assistant | PT Dewangga Lil Hajj Wal Umrah

Not Found • Fulltime

Nov 2019 - Mar 20204 mos

• Assisted customers through the full registration process – from initial inquiry and document verification, through to departure and return confirmation of Hajj & Umrah travel. • Managed registration data and travel documents with high precision, achieving a data error rate close to 0%. • Conducted regular follow-ups with customers via phone and messaging, strengthening trust and service satisfaction. • Prepared schedules, organized filing systems, and supported day-to-day office administration to ensure smooth operations.