
Hakeem Q
Client Satisfaction is my core priority
Skills

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Portfolio
Werkervaring
RingCentral VoIP System Specialist
Business • Freelance
Jan 2025 - Present • 1 yr 4 mos
Configured and optimized RingCentral systems for businesses, including call routing, extensions, voicemail, and team collaboration tools. Improved communication efficiency and reduced downtime. Assisted with onboarding, troubleshooting, and system scaling. [RingCentral, VoIP Setup, Call Routing, PBX, Business Communication, Troubleshooting]
Chatbot & CRM Integration Specialist
Business 2 Community • Freelance
May 2024 - Jan 2026 • 1 yr 8 mos
Integrated chatbots with CRM platforms to automate lead capture, nurturing, and follow-ups. Helped businesses track conversations, manage leads efficiently, and improve conversion rates through automation. [CRM Integration, Zapier, Automation, Lead Management, Chatbot Integration]
A2P 10DLC & SMS Registration Specialist
company • ZZP
Jan 2025 - Dec 2025 • 11 mos
Handled A2P 10DLC registration for businesses to ensure compliant SMS marketing and communication. Assisted clients with brand registration, campaign approval, and carrier compliance. Reduced message blocking issues and improved deliverability rates. Worked closely with Twilio and other SMS platforms to streamline messaging systems.
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mitchel588

Verenigde Staten
Absolutely outstanding experience with Hakeem. From the very beginning, communication was clear, friendly, and professional. He took the time to understand exactly what I needed and delivered work that exceeded my expectations in both quality and attention to detail. The delivery was on time and the...
