
Hamza
creative strategist
Skills

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Werkervaring
Social media representative
HBO Max • Fulltime
Apr 2025 - Mar 2026 • 11 mos
Managed social media engagement using Sprout Social, including replies to comments, DMs, and public posts. Responded to Google and AppStore reviews.
Customer service represenative
Warner Bros. Discovery • Fulltime
Apr 2024 - Mar 2026 • 1 yr 11 mos
Managed high-volume calls, emails, and live chats to resolve customer inquiries. Troubleshooting technical glitches and resolving complex billing or payment issues. Expertly utilized Salesforce and Sonic platforms for data entry and case management. Escalated difficult customer situations while maintaining high satisfaction scores. Consistently met strict KPIs and Average Handle Time AHT targets in a fast-paced environment
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inosaprod

Frankrijk
Vert good 🤝
Tot maximaal US$ 50
Prijs
1 dag
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