h
hankpannnn

Hank Pan

@hankpannnn
China
Chinees, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I spent 4 years in the hospitality industry and studied in Switzerland with a bachelor's degree in hospitality management. My mother tongue is mandarin.... Lees meer

Skills

h
hankpannnn
Hank Pan
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Formules en macro's
I will clean, organize and format your excel or CSV data
VanafUS$ 15 / projectMeer informatie
Onderzoeksassistent
I will optimize your airbnb listing and guest messages
VanafUS$ 10 / projectMeer informatie

Werkervaring

PULI

Guest Service Manager

PULI • Fulltime

Aug 2023 - Present • 2 yrs 11 mos

Increase in customer satisfaction Effective and professional complaint management and problem solving Collaboration with other departments to ensure a consistent customer experience Handling complaints Supervising the FD team on duty and make sure operation smoothly