Harsh Kushwaha

Senior IAM Analyst

XYZ Codes • Fulltime

Aug 2022 - Present • 3 yrs 9 mos

I’m a results-driven Senior Analyst with 3.9 years of experience in Identity & Access Management (IAM), access governance, and IT operations at HCL Technologies. Proficient in implementing secure and scalable access solutions using SailPoint IIQ, SailPoint Identity Now, Active Directory, ServiceNow ticketing, and PowerShell scripting. Skilled in managing user lifecycle processes (Joiner-Mover-Leaver), configuring RBAC policies, automating provisioning workflows, and Known for effectively mentoring junior team members, handling escalations, and delivering actionable insights through data visualization using Microsoft Power BI and AI tools like Claude, DataSquirrel, and Julius. As a Shift-lead and IAM analyst my role has consistently involved leading complex technical operations, handling escalations, mentoring junior team members, and maintaining high service quality. I've supported large-scale user identity lifecycles (Joiner-Mover-Leaver), developed dashboards with Power BI (Claude, DataSquirrel, Julius), and worked with RBAC, Okta, and SailPoint IIQ & SailPoint IdentityNow to strengthen access governance frameworks. I'm passionate about continuous learning and cross-functional collaboration, with a proven ability to deliver secure and efficient IAM solutions.