Noon Specialist

Marketplace & Operations

Fiverr • Freelance

Mar 2022 - Present • 4 yrs 2 mos

–Analyzed products generating negative Gross Margin (GM) and implemented corrective actions including price optimization and product delisting to protect platform profitability. –Investigated low delivery percentage products, identifying root causes such as product quality issues, unreliable resellers, and operational inefficiencies. –Evaluated reseller performance metrics including delivery rate, ratings, and profitability to maintain platform standards –Managed China cross-border product listings from 1688 onto the Markaz marketplace. –Monitored daily operational reports including Top Products, 7-day GMV trends, Category GMV performance, Out-of-stock products, cancellations, and listing reports shared through Slack and Matter most. –Achieved up to 450% GMV uplift during supplier campaigns by optimizing product selection, discount structures, and promotional placements. –Implemented supplier subsidy programs to drive higher GMV through strategic discounts and vouchers. –Analyzed campaign performance metrics including GMV, order ratio, reseller profits, fill rate, and AOV trends. –Selected high-performing products for Discovery Deck promotions based on seasonal demand and platform trends