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Fiverr Pro
Nederlands
$
USD
Henok
@henokt21
Manager
Ethiopië
Engels, Amharisch
Over mij
17+ years leading procurement and supply chain for a major telecom
operator. I negotiate supplier contracts, run RFQs, build TCO cost models,
manage vendor KPIs, and handle import/export from LC opening to delivery.
Economics degree — I read the numbers, not just the paperwork.
I've directed teams of sourcing managers, owned high-value international
contracts, and reported directly to chief officers and directors.
What I offer: negotiation strategy, bid evaluation, cost-reduction analysis,
supplier scorecards, procurement process design, regulatory compliance
support — English and Amharic.
Skills
Henok
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Totaalpakket kwaliteit/kwantiteit
I will conduct market research and feasibility studies
Werkervaring
ethio telecom
Fulltime • 12 yrs 8 mos
Complaint Handling Manager
Nov 2021 - Present • 5 yrs
Manage regulatory, competitor and customer complaints. Lead root cause analysis, arbitration and dispute resolution. Maintain the regulatory reporting framework and manage third-party vendors against contracted service levels.
Quality & Performance Management Manager
Mar 2017 - Oct 2021 • 4 yrs 7 mos
Designed company-wide quality and performance metrics. Owned SLA/KPI reporting, quarterly performance dashboards and monthly vendor performance scorecards across all working units.
Procurement Manager
Feb 2014 - Mar 2017 • 3 yrs 1 mo
Led a large sourcing team running end-to-end procurement through ERP. Commercial lead on high-value sourcing initiatives, TCO modelling, supplier negotiation and import/export follow-up.
