I will handle shopify orders, returns, refunds and customer support

Sommige informatie wordt in het Engels weergegeven.
Sienna Lou C

Filippijnen

Ik spreek Tagalog, Engels

ECommerce Operations Growth Manager

I am an Ecommerce Operations and Growth Manager with over 6 years of experience building and scaling online brands across Shopify and Amazon. I specialize in managing products, suppliers, and systems ...
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Over deze dienst

Running a Shopify store means orders, emails, returns and refunds pile up fast. I'll handle the daily operations so you can focus on growing your brand.

I have hands-on experience managing Shopify store operations, coordinating with suppliers and fulfillment partners, and keeping customers happy.

What I can handle:

Order processing & fulfillment

Customer service via email, chat & helpdesk (Gorgias, Zendesk, Shopify Inbox)

Returns, exchanges, refunds & replacements

Order tracking & "where is my order?" inquiries

Shipping issues, lost or damaged packages

Chargeback & dispute documentation

Product, pricing & inventory updates

Supplier and courier follow-ups

Daily or weekly status reports

Why work with me:

  • Friendly, on-brand replies to your customers
  • Organized tracking so no ticket or order slips through
  • Every refund, replacement and total double-checked
  • Flexible hours to cover your store's time zone

Not sure which package fits? Message me before ordering and we'll work it out together.

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handle shopify orders, returns, refunds and customer support
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handle shopify orders, returns, refunds and customer support

Doel:

Persoonlijk

Werkmodel:

Op projectbasis

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Dagelijks

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Wekelijkse assistentie

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