i
ikramradif

Ikram Radif

@ikramradif

Customer Relations and Administrative Management Specialist

Frankrijk
Arabisch, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a bilingual Arabic-French professional with 4 years of experience in customer relations and administrative management. I specialize in remote support, including data entry, content moderation, and billing. I am a rigorous and organized individual dedicated to providing high-quality administrative assistance.... Lees meer

Skills

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ikramradif
Ikram Radif
offline • 

Bekijk mijn diensten

Data typen
I will do data entry and transcription in french and arabic
VanafUS$ 20 / projectMeer informatie
Proeflezen
I will proofread ai translated content and moderate french arabic text
VanafUS$ 20 / projectMeer informatie

Werkervaring

Customer Relations Specialist

Marketing • Fulltime

Jun 2019 - Oct 2023 • 4 yrs 4 mos

Managed customer accounts and data qualification in company CRM tools. Handled client negotiations, sales follow-up, and administrative case tracking. Built strong skills in data accuracy, client communication, and process management over 4 years.

OTis

French-Speaking Assistant

OTis

Nov 2018 - Dec 2018 • 1 mo

Organized and conducted customer satisfaction surveys. Responsible for information collection and reporting data to support quality monitoring initiatives. Focused on maintaining high service standards through direct client feedback and data analysis.

ATI

Discovery Intern

ATI

Jul 2016 - Sep 2016 • 2 mos

Performed invoicing tasks and basic accounting follow-up. Provided support to the team through various administrative tasks. Gained initial exposure to professional office environments and foundational financial documentation processes.