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Fiverr Pro
Nederlands
$
USD
Gbolade S.
@ination_graphic
I will provide expert zendesk customer support and email support
Nigeria
Engels
Over mij
I provide expert Zendesk, email, and chat customer support to keep your customers happy.
With experience at Airtel and using Zendesk, I can:
✓ Manage Zendesk tickets, tags, macros & views
✓ Reply to emails/chats professionally & fast
✓ Onboard new customers and resolve issues
✓ Maintain satisfaction and reduce response time
I'm detail-oriented, reliable, and adapt quickly to your brand voice. Available for remote work.
Message me before ordering to discuss your needs!
Skills
Gbolade S.
offline •
Bekijk mijn diensten
Klantenservice
I will provide expert zendesk customer support and email support
Portfolio
Werkervaring
Self Employed
Fulltime • 4 yrs 1 mo
Customer Service Representative (OUTBOUND)
Feb 2014 - Jan 2017 • 2 yrs 11 mos
Handled customer inquiries via email, chat and Maintained 95% CSAT. - Handled customer inquiries via Zendesk, email, and phone - Resolved 50+ tickets daily with 95% satisfaction rate - Used macros, tags, and views to improve response time - Onboarded new customers and explained product features
Customer Service Representative (INBOUND)
Nov 2012 - Jan 2014 • 1 yr 2 mos
Handled customer inquiries via email, chat and Maintained 95% CSAT. - Handled customer inquiries via Zendesk, email, and phone - Resolved 50+ tickets daily with 95% satisfaction rate - Used macros, tags, and views to improve response time - Onboarded new customers and explained product features
