
Iqra Aqeel
Executive Resume Writer and Interview Coach
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Resume Writer & Interview Coach
Not Found • Fulltime
May 2023 - Jul 2026 • 3 yrs 2 mos
- Maintained a 98%+ client satisfaction rate, with a consistent stream of returning clients and referrals. - Helped clients land offers in as little as 5 days from resume submission, with an average job placement timeline of 2.8 months. - Worked with professionals across all levels, from C-suite to fresh graduates. - Supported professionals with complex and non-traditional backgrounds. - Built a reputation for post-delivery support, sharing free resources, coaching on applications, networking strategy, and job search. - Networked on behalf of professionals to land them interviews, and ultimately offers. - Rated 5-star by people who landed roles they genuinely wanted. - Served updated services to returning clients after succeeding in their first job search. Loyalty you can't manufacture! After consistently delivering superb results as a resume writer, I was brought into customer experience and success management role to help shape the client experience at a broader level. My focus shifted to ensuring every client, from first touchpoint to final placement, felt supported, heard, and set up to succeed. Highlights of my work include: - Designed and improved the client journey from intake to placement. - 2x-ed referrals. - Served as the bridge between client expectations and writer delivery. - Improved satisfaction rate by 70%. - Maintained client relationships post-placement, driving repeat business. - De-escalated customer concerns via prompt solutioning. Occasionally, I still rebrand executive professionals; work on resumes, LinkedIn profiles, cover letters, executive bios, brag sheets; network on their behalf and hold mock interview sessions. My support survives placement.