i
ismene2

Ismene V.

@ismene2

Digital Operations and Customer Experience Consultant

Griekenland
Engels, Grieks
Sommige informatie wordt in het Engels weergegeven.
Over mij
Digital business and project operations professional with 25+ years of experience. I built and manage an international online education and e-commerce business serving 15,000+ paying customers across 60+ countries. My expertise includes operations, project coordination, digital products, customer experience, UI/UX, course platforms, content and campaigns. I help businesses organise projects, improve customer journeys, coordinate teams and deliver products and courses. I work in English, Greek and French and am available for remote, part-time or fractional assignments of 10–20 hours per week.... Lees meer

Skills

i
ismene2
Ismene V.
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Projectmanagement
I will audit and improve your online course operations and customer journey
VanafUS$ 150 / projectMeer informatie

Werkervaring

online,

Project Manager – Digital Business, E-commerce & Online Education

online, • ZZP

Feb 2008 - Present • 18 yrs 7 mos

Built and managed an international online education and e-commerce business serving more than 15,000 paying customers across 60+ countries. Manage digital business operations, project delivery, product development and the complete customer journey, from product discovery and purchase through onboarding, course access, tutor support and after-sales service. Coordinate developers, designers, tutors, content specialists and international partners. Develop digital products and course offerings, supervise website and learning platform UX, manage campaigns, and resolve operational and customer access issues.