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jake_gilmore

Jake Gilmore

@jake_gilmore

IT, AI and Cloud Specialist

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm an IT generalist with six years of hands-on experience managing cloud environments (Azure, AWS, GCP), servers, and networks. I specialize in device management with Jamf and Intune, security remediation, and building AI workflows or automations in Python and PowerShell to turn messy data into clear insights.... Lees meer

Skills

j
jake_gilmore
Jake Gilmore
offline • 

Bekijk mijn diensten

AI-integraties
I will automate repetitive tasks with python and ai

Portfolio

Werkervaring

None_of the Above

None of the Above

Fulltime • 4 yrs 3 mos

Support Specialist

Apr 2025 - Present • 1 yr 7 mos

Support staff across an international organization with laptops, printers, networking, and security issues. Manage Mac and Windows devices with Jamf and Intune, and assist with cloud administration (GCP, Azure, AWS), server and VMware management, application support, and account setup. Remediate security issues on endpoints and accounts, and help deliver security awareness training to staff.

Systems Support Analyst I

Aug 2022 - Apr 2025 • 2 yrs 8 mos

Resolved technical issues across multiple client environments and kept technical documentation current. Organized department documentation, configured all types of endpoints, and managed/fixed multiple platforms and apps for various clientel. Deployed and updated scripts, managed role-based access controls, and trained end users on client systems.