Jason Patino

Content Creator

Maniqui Verde • Freelance

Feb 2025 - Feb 2026 • 1 yr

Managed social media accounts, curating content that drove audience conversation and community growth. Created visually appealing graphics and videos using design software to complement written content and enhance storytelling. Established best practices for content creation and distribution to maximize efficiency and maintain brand integrity.

B2B Client Service Specialist/Appointment Setter & Quality Assurance

BPO. BLUEPOWER SOLUTIONS • Fulltime

Oct 2023 - Feb 2026 • 2 yrs 4 mos

Collaborated with cross-functional teams to address client concerns and provide timely resolutions. Analyzed client data to identify trends and opportunities for upselling additional services. Managed multiple client accounts simultaneously, ensuring each received personalized attention and service. Developed and maintained a comprehensive database of client contacts and appointment histories.

Healtcare Fronk Dest Recepcionist

BPO. 24/7.AI • Fulltime

Feb 2023 - Sep 2023 • 7 mos

Coordinated appointment scheduling and maintained patient records with attention to detail and confidentiality. Assisted in processing insurance claims and verifying patient eligibility to streamline billing procedures. Collaborated with clinical staff to ensure smooth patient flow and efficient service delivery. Utilized electronic health record (EHR) software to manage patient data and streamline administrative tasks.