Jernan S

AI Workflow Automation Specialist

Self Employed • Freelance

Jan 2025 - Present • 1 yr 6 mos

I am an AI workflow automation specialist building intelligent tools that eliminate repetitive manual work for agile teams, project managers, and operations professionals. I combine 21 years of corporate project management and healthcare experience with cutting edge AI automation skills to build solutions that deliver real measurable results. In 2026 I built and deployed three production ready AI automation tools from scratch with no prior API or automation experience: Build #1 — AI Sprint Report Generator: Eliminates 45 to 60 minutes of manual sprint report writing every sprint. Team fills out a structured form and a complete professional report generates in under 30 seconds using Make, Claude API, and Google Docs. Build #2 — Confluence Weekly Digest Bot: Runs every Monday morning automatically with zero human input. Connects to Confluence API, pulls all pages updated in the last seven days, and delivers a formatted digest to Google Drive before the team starts work. Build #3 — Jira Ticket Triage Bot: Runs every morning before standup automatically. Connects to Jira API, classifies all active tickets by priority, flags blockers, and delivers a complete triage report to Google Drive with zero manual effort. All three tools are live, deployed, and available for demo at: jleighsmithconsulting.netlify.app. Currently accepting pilot clients at reduced rates in exchange for feedback and testimonials.

Project Manager and Scrum Master

Medical • Fulltime

May 2012 - May 2023 • 11 yrs

21 years of corporate project management, healthcare operations, and agile delivery experience across major health systems. Throughout my career I have led cross functional teams through complex implementations, process improvements, and operational transformations in high-stakes healthcare environments where accuracy, compliance, and speed all matter simultaneously. Key areas of expertise developed over 21 years: Project coordination and delivery — managing multiple concurrent projects from initiation through closure with full accountability for scope, schedule, and stakeholder communication. Healthcare operations — deep experience in clinical workflows, revenue cycle management, financial counseling, and patient services. I understand how healthcare organizations actually work from the inside — not just theoretically. Agile delivery — certified Scrum Master through Scrum Alliance. Led agile transformations and sprint based delivery for technology and operations projects. Comfortable as both a practitioner and a coach. Process improvement — identifying inefficiencies and building systems that eliminate them. This experience is what drives my AI automation work today — I spent 21 years watching teams do manually what machines could do automatically. This combination of healthcare insider knowledge and agile expertise is what makes my AI automation tools uniquely valuable. I did not learn healthcare from a textbook. I lived it for 21 years and I build tools that solve problems I personally experienced.