
Jessica B
Practical Life Coach I Clarity and Accountability
Skills

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Werkervaring
Unlisted
Fulltime • 3 yrs 2 mos
PROGRAM MANAGER
Jan 2025 - Jun 2026 • 1 yr 5 mos
Led human services programs supporting people with diverse and complex needs, with responsibility or service delivery, team leadership and quality practice. Worked collaboratively with individuals, families and professionals to navigate challenges, identify priorities and develop practical solutions. My approach focused on person centred practice, clear communication, relationship building and creating environments where people felt heard, respected, supported and valued.
PRACTICE MENTOR
Feb 2023 - Nov 2024 • 1 yr 9 mos
Provided individual and group mentoring and practice support to human services professionals creating a safe and non-judgemental space for reflection, problem-solving and professional growth. Used a person-centred and trauma informed approach to help people explore challenges, identify their strengths, build confidence and develop practical next steps. My role relied heavily on active listening, empathy, reflective questioning and genuine relationship building.