
Jeyasree S
Senior Frontend Developer
Skills

Bekijk mijn diensten

Werkervaring
Freshworks
Fulltime • 10 yrs 5 mos
Senior Frontend Developer
Jan 2024 - Present • 2 yrs 6 mos
Implemented frontend for skill-based Intelligent Request Processing (IRP) for automated ticket routing. Delivered AI-powered reply suggester and intent-based response systems. Designed a real-time auto-refresh system for ticket management and led Froala editor and jQuery upgrades to improve performance and accessibility.
Frontend Developer
Feb 2023 - Present • 3 yrs 5 mos
Contributed to frontend development initiatives within the Freshworks ecosystem, focusing on building and maintaining user interface components and ensuring high-quality web content accessibility standards.
Senior Software Engineer
Jan 2022 - Present • 4 yrs 6 mos
Developed and shipped core sorting functionality adopted across the Freshservice application. Extended UI support for Freshdesk custom apps to enhance ticket data visualization. Collaborated with backend, design, and QA teams on platform modernization using React-based modules.