j
joanbernal

JOAN BERNAL

@joanbernal

Committed to quality work and client satisfaction

Filippijnen
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I’m a reliable Virtual Assistant who can help you with daily online tasks such as: • Data entry • Social media replies • Email/chat support • Basic research • Organizing files and information I am organized, detail-oriented, and committed to finishing tasks on time. My goal is to make your work easier and help your business run smoothly. ... Lees meer

Skills

j
joanbernal
JOAN BERNAL
offline • 
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Bekijk mijn diensten

Berichten sturen en e-mailen
I will be your dm setter and customer support VA
Social posts en banners
I will design product for shopify and amazon

Werkervaring

costumer service representative

qinwei ousourcing corporation • Fulltime

Aug 2018 - Feb 20223 yrs 6 mos

I worked as a Collection Agent responsible for contacting clients regarding their outstanding balances and helping them arrange payments. Responsibilities: • Contacted customers via phone, chat, or email regarding unpaid accounts • Explained payment terms and negotiated payment arrangements • Maintained a professional and respectful tone with all clients • Updated customer records and payment status in the system • Followed company policies and data privacy standards Skills Developed: ✔ Strong communication and persuasion skills ✔ Conflict resolution and problem-solving ✔ Patience and professionalism under pressure ✔ Attention to detail and record keeping