j
johannavw

Johanna Volle

@johannavw

Operations and Technical Specialist

Zweden
Engels, Zweeds
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I help companies improve and scale customer support and customer communication. I can help with Zendesk setup, workflows and automation, support processes, Help Centers, technical documentation, support, onboarding, SLA/KPI frameworks, incident management, email deliverability (SPF, DKIM, DMARC), CRM workflows and support audits. I also design surveys, email campaigns, newsletters and digital event communication, including invitations, registration flows and follow-ups. I combine technical understanding, operations and customer experience to build practical, efficient solutions... Lees meer

Skills

j
johannavw
Johanna Volle
offline • 

Bekijk mijn diensten

Klantsucces
I will audit and improve your customer support operations