Johar Ali

CCTV Monitioring Officer / Surviellance Officer

Aug 2020 - May 2022 • 1 yr 9 mos

Company: Transguard Security Group, Location: Foundry Art Gallery, High-Value Asset Protection: Proactively monitor gallery spaces, exhibition halls, and restricted storage areas using advanced CCTV and surveillance systems to ensure the absolute security of high-value artwork and artifacts. Incident Tracking & Crowd Management: Utilize live camera feeds to monitor visitor behavior, track crowd density, and immediately identify suspicious activity or potential hazards to guest and exhibit safety. Surveillance Communications: Maintain real-time communication with floor security, gallery docents, and supervisors, delivering precise details regarding active incidents or policy violations. Emergency Response Leadership: Take immediate charge during security breaches, containment alerts, or fire alarms by monitoring threat progression via cameras and directing floor teams safely and efficiently. Access Control Management: Manage remote control of high-security access points, automated doors, and gallery gates to regulate visitor flow and protect restricted back-of-house areas. Forensic Footage Retrieval: Conduct thorough investigations into incidents, property damage, or suspected theft by accurately retrieving and analyzing archived video footage from backup systems. Security Administration: Oversee comprehensive daily operations, including strict key control for exhibition spaces, detailed logbook maintenance, work permit verification for external contractors, and the generation of daily incident reports, weekly updates, and monthly security analysis trends.

CCTV Monitioring Officer / Surviellance Officer

Jun 2018 - Aug 2020 • 2 yrs 2 mos

Company: Transguard Security Group Location: (Spring Souk Community Center, Meadows Souk & Green Souk) - Emaar Malls Public Safety & Asset Monitoring: Proactively monitored high-density mall areas, including retail corridors, food courts, parking lots, and delivery bays, utilizing the CCTV network to maintain a safe, secure, and welcoming environment for shoppers and tenants. Law Enforcement Collaboration: Served as a key liaison for local authorities, providing detailed, audit-ready witness statements and securely exporting archived surveillance footage for evidence in external investigations. Emergency Coordination: Acted as the primary control room point of contact during real-time incidents, coordinating swift responses to fires, medical emergencies, slip-and-falls, trespassing, and public disturbances. Risk & Hazard Identification: Routinely scanned the premises to identify active safety hazards, crowd-control bottlenecks, or security vulnerabilities, implementing immediate corrective actions. Facilities & Maintenance Reporting: Collaborated closely with the engineering department by identifying and reporting structural issues, broken lighting, or malfunctioning doors via camera patrols to ensure rapid rectification. Control Room Administration: Maintained precise logs of all daily incidents, accidents, near-misses, and lost-and-found assets, while strictly managing the master key logging system for mall tenants and staff. Result-Oriented Achievements Night-Shift Perimeter Security: Successfully prevented multiple nighttime trespassing and vandalism attempts by maintaining high vigilance on external perimeters and dispatching ground security teams immediately. Proactive Crowd & Vagrancy Management: Effectively identified and managed instances of aggressive begging, loitering, and youth disturbances, resolving issues discreetly through proactive coordination with floor guards to maintain a family-friendly mall atmosphere.