
Noel John
Level 2
Technical Support Specialist
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Sr Technical Support Associate
Dell • Fulltime
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
717 Reviews
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dbiles2

Verenigde Staten
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.

cbdiscokid

Verenigd Koninkrijk
As alwas wont go anywhere else john is my tech guy always will be he knows me and understands any issues that arise perfect
eric97168

Mexico
John, went well above any expectation. He work until he found a reasonable solution to my problem. I would Highly recommend his work. I have already scheduled and project with him.
leothompson1

Oostenrijk
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
bdanielle251981

Verenigde Staten
I highly recommend Noel John! He was so quick, so polite, and really detailed. He was able to help me identify the issue. It was a great pleasure working with him. I would recommend for any Microsoft issues!

