Jorge Santos

Cold Calling

eXp Realty • Fulltime

Feb 2025 - Mar 2026 • 1 yr 1 mo

I specialize in prospecting, lead generation, and appointment setting within the real estate sector, with experience working with eXp Realty—an international firm operating in over 27 countries. I specialize in effectively connecting with potential clients, generating interest, and converting conversations into tangible business opportunities. 🚀 What have I achieved? I contacted and managed a database of over 500 real estate agents. I scheduled strategic meetings via Zoom to present business opportunities. I consistently facilitated the onboarding of 9 to 12 agents per month over the course of one year. 💼 What can I do for you? Active prospecting (cold calling / outreach) Qualified lead generation Appointment setting (calendars, CRM, Excel) Persuasive communication focused on results I focus on measurable results, clear communication, and creating genuine opportunities to help grow your business.

BDC

Sasac Motors • Fulltime

Nov 2025 - Feb 2026 • 3 mos

I have experience as a Business Development Center (BDC) representative at a car dealership in Miami, specializing in lead generation and conversion for the sales team. My primary role involved qualifying potential clients, effectively scheduling appointments, and strategically following up to drive vehicle sales. I worked daily with the Go High Level tool, using it to make calls, manage WhatsApp conversations, organize databases, and manage hot leads from digital marketing campaigns. I was responsible for analyzing each prospect's genuine interest, handling various customer objections, and professionally guiding them to schedule an in-person or phone appointment with the dealer. Thanks to clear communication, a results-oriented approach, and excellent CRM skills, I achieved high contact and conversion rates, directly contributing to increased sales opportunities. I am known for my discipline, organization, and goal-oriented approach, as well as my ability to handle a high volume of leads without compromising customer service quality.

Appointment setter and Sales Closer

Water Solutions Technology • Fulltime

May 2021 - Aug 2024 • 3 yrs 3 mos

I have over four and a half years of experience working as an appointment setter and sales closer in the digital marketing and B2B/B2C sales sector. During this time, I worked for a digital marketing agency located in Atlanta, Georgia, specializing in home water purification and filtration systems. The agency offered marketing campaign services to vendors and owners of water purification system companies. I began my career at the agency as an appointment setter, where I was responsible for contacting both cold and warm leads, identifying their needs, and scheduling qualified appointments for vendors and company owners. During calls, I: Actively listened to the prospects' problems and needs. Presented the solutions and benefits of water filtration systems. Qualified clients by verifying homeownership, credit history, genuine interest in the system, and the couple's availability for the appointment. Once the appointment was scheduled, I would confirm the day before, ensuring both parties were present to maximize the closer's closing rate in the field. Thanks to my performance, I was promoted to sales closer, a role in which I was responsible for closing sales of the agency's digital marketing services directly with owners of companies such as Puronics, TG Water, Falcon, Pasteur, Aqua World, etc. After closing each sale, I also personally managed the client's appointment schedule, guaranteeing a smooth transition and a professional experience from the start. I consider myself an organized, results-oriented person with strong communication, objection handling, and sales closing skills, both over the phone and through structured follow-up processes.